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Privacy Policy

Effective Date: 18 June 2026  |  Last Updated: 18 June 2026

This Privacy Policy (“Policy”) sets forth the basis upon which Racer Technology Pte Ltd (“Racer,” “we,” “us,” or “our”) collects, uses, discloses, or otherwise processes personal data in accordance with the Singapore Personal Data Protection Act (“PDPA”), the European Union General Data Protection Regulation (EU) 2016/679 (“GDPR”), and other applicable data protection laws.

This Policy outlines how Racer Technology Pte Ltd (headquartered at 28 Changi South Street 1, Singapore 486772) and our global affiliates act as the Data Controller for the personal data collected through our website and related services.

As an end-to-end Contract Development and Manufacturing Organization (CDMO) for medical devices, we serve a primary target audience of global medtech innovators, global healthcare professionals, and over 200 global B2B partners. This policy applies strictly to all website visitors, clients, and partners interacting with our digital platforms, ensuring compliance with the Singapore Personal Data Protection Act (PDPA) and international digital privacy best practices.

Information We Collect

To facilitate our integrated engineering, tooling, molding, and assembly operations, we may collect the following categories of data:

  • Personal Identification Information: Names, business email addresses, job titles, company affiliations, and direct contact numbers collected via our online inquiry forms.
  • Special / Sensitive Data Processed: While our primary focus is B2B manufacturing, we process strictly confidential intellectual property (IP), proprietary product designs, secure payment information for commercial contracts, and potentially sensitive compliance validation documentation related to medical devices (such as In-Vitro Diagnostics, therapeutic devices, and respiratory systems).
  • Technical & Usage Data: IP addresses, browser types, operating systems, and website usage metrics captured through Cookies and tracking technologies when you browse our site.

How We Use Your Information

We rely on your consent and our legitimate business interests to process your data for the following explicitly defined purposes:

  • Providing CDMO Services: To support our 5-stage framework, from OEM product development and rapid prototyping to full-scale precision manufacturing and global fulfillment.
  • Customer Support & Communication: To respond to your queries regarding manufacturing compliance (e.g., ISO13485 standards), proof-of-concept support, and cost-efficiency solutions.
  • Regulatory Validation: To ensure all robust Quality Management System (QMS) safety gates and regulatory documentation are correctly processed before mass production.
  • Website Analytics & Marketing: To improve user experience on our site and distribute relevant industry insights regarding MedTech manufacturing.

Data Sharing & Third Parties

Racer Medical does not sell your personal data. We may share your information under strict legal and contractual safeguards with:

  • Global Affiliates: Your data may be securely transferred across our 24/7 multi-site production facilities located in the USA (San Carlos), India (Chennai), Indonesia (Batam), and Malaysia (Senai) to ensure reliable global supply.
  • Trusted Third-Party Service Providers: Including secure payment processors, IT infrastructure hosts, and global fulfillment/logistics partners delivering shelf-ready products to distribution centers in the US, Europe, or Asia.
  • Regulatory & Legal Authorities: Where mandatory to comply with global medical manufacturing regulations or binding legal requests.

Data Security Measures

Protecting your proprietary data and personal information is as critical as the safety of the Class III devices we manufacture. We implement stringent, industry-standard security protocols, including encryption in transit and at rest, Role-Based Access Control (RBAC), and secure server environments. Our robust organizational security aligns with our operational standards, ensuring that all client intellectual property and personal data are protected against unauthorized access, alteration, or data breaches.

Data Retention

We retain your personal and business data only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, including satisfying any legal, accounting, or regulatory reporting requirements associated with global MedTech manufacturing. Once data is no longer actively required or legally mandated, it is securely deleted or irreversibly anonymized.

User Rights

Under the PDPA and applicable international privacy laws, you possess the following rights regarding your data:

  • Right to Access: You may request a copy of the personal data we hold about you.
  • Right to Correction: You may request that we amend any inaccurate or incomplete personal data.
  • Right to Deletion (Right to be Forgotten): You can request the erasure of your personal data where there is no compelling legal or business reason for its continued processing.
  • Right to Data Portability: You may request the transfer of your data to another organization in a structured, commonly used format.
  • Right to Withdraw Consent: You can withdraw your consent for data processing at any time, acknowledging that this may impact our ability to provide certain services.

Cookies & Tracking Technologies

Racer Medical uses Cookies which are small text files placed on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Users can manage or disable cookie preferences directly through their browser settings; however, doing so may affect the functionality of certain website features.

Contact Information

If you have any questions, concerns, or wish to exercise your data rights, please contact our Data Protection Officer (DPO) using the details below:

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